Our posted holidays/prepayments are listed here: Holiday hours
If you have booked with us before, you already have an account in the new system.
You'll just need to reset your password.
Call us if you have any issues and we are happy help. You can also go to this page for step - by - step instructions:
We recommend all fur kids to have a spa service in our Salon before pick up. Most fur kids have so much fun, but can get a little dirty during boarding.
Our accommodations are all tile or coated concreate flooring so they an easily be cleaned and kept sanitary.
Some fur babies will walk through urine or poop in-between cleaning times (4 to 5 times each day all our accommodations are cleaned)
If you want to come home to a fresh and clean pet, all ready for some snuggle time, please book a bath or haircut/bath appointment before their departure.
Resort News:
Check here for any news about the resort. New projects happening around the resort and special hours.
You can find our posted holidays/deposits here:
Fall Break:
Oct 9th - Oct 16th
Thanksgiving Break:
Nov 22nd - Dec 2nd
Christmas/New Years Break:
Dec 19th - Jan 6th
Freshen up
(click the picture for more info on our luxury spa add ons)
New Luxurious Boujee Mani/Pedi:
Includes:
*Deep cleaning Paw Fizz soak with tea tree oil
*Guava Hydrating Butter Balm with paw massage
*Grapeseed Oil Paw Revitalizing finishing spray
*Nail grinding
(add pawdicure color for just $15)
NEW ACTIVITY
This problem-solving game features sliding pieces and nooks where we can hide small treats or kibble, providing an interactive puzzle for your pup to solve, keeping them engaged and amused.
Customer Portal:
Make sure to log in to our new customer portal! This allows you to access your pet's profile, upload photos and vaccine records, make boarding reservations and spa appointments, and so much more!
If you have booked with us before, you already have an account in the new system.
You'll just need to reset your password.
Call or text us if you have any issues, and we are help
See step - by - step established customer first time log in instructions.
New resort projects:
We are beginning construction on additional park runs for the resort. More fun and games for our guest during their stays in our new spacious and anti-climb park runs.
We are closed to the public on all Tuesdays. You can find our holiday or special hours by clicking on the picture below:
Welcome to the resort where you can relax under the palm fronds and enjoy the scenery! We got new front doors and are making some changes to our lobby! Check out our beach vibes with our new doors and lobby décor!
ALL DEPOSITS are Non-refundable once a reservation is made. If you decide to cancel 2 weeks prior to arrival, we can put the deposit on your account for future use. If a cancellation occurs within 2 weeks of your arrival, the deposit will be forfeited.
We understand circumstances can come up but, we can only guarantee what you book. If an emergency occurs when we are fully booked. We will make arrangements for your pet to stay, but there will be a surcharge of $100 per pet per day to accommodate an unscheduled stay during high volume boarding.
We ask that all pet parents make sure they arrive at least 15 mins prior to our closing time for drop off and pick up. This will allow us time to get your fur baby checked in and settled prior to closing. Any drop offs later than the 15 min window could incur a $15 charge because the last minute drop offs cause our dedicated staff to have to set your baby up after closing. Any drop offs or pick ups that occur after closing will incur a $5 per min charge.
WE REQUIRE VACCINATION RECORDS WITH DUE DATES BE SENT TO OUR OFFICE VIA EMAIL OR TEXT 2 DAYS PRIOR TO YOUR PET'S ARRIVAL. OTHERWISE, YOU MAY LOSE YOUR RESERVATION AND FORFEIT YOUR DEPOSIT.
Required vaccinations: Dog: RABIES, DHLPP & BORDETELLA **STRONGLY RECOMMEND CANINE INFLUENZA**
Cat: FVRCP, RABIES, & LEUKEMIA
Business Hours: |
Monday - Friday 9am - 5:45pm
(Closed weekday Noon - 2pm & All Tuesdays)
Saturday 9am - 3:45pm
Sunday 6pm - 6:45pm
We ask that all pet parents make sure they arrive at least 15 mins prior to our closing time for drop
off and pick up.
This will allow us time to get your fur baby checked in and settled prior to closing.
Any drop offs later than the 15 min window could incur a $15 charge because the last minute drop offs cause our dedicated staff to have to set your baby up after closing.
Any drop offs or pick ups that occur after closing will incur a $5 per min charge.
Holiday times and Prepayments
Fall Break
Thanksgiving Break
Christmas Break
Resort Closed
1.16.25 - 1.25.25
February Break
Spring Break
Summer Break
Check In/Out Policies
- You may schedule Check-In or Check-out, any time during normal Business Hours.
- Charges at our normal rate begins on the day of your arrival at whatever time you booked to drop your pet(s) off during our regular business hours.
- If you schedule to pick up your pet before 12:00 p.m. on your departure day, you will not be charged for that day unless you booked a different pick up time/day. (Excluding Regular/ Holiday minimums)
- Sundays are always a billable day, and min day stay met.
- If you schedule to pick up in the afternoon or on Sunday evening, and do not pick up till the next morning, there may be a half day charge added $15 and up to the $100 fee/day to accommodate past your reservation. This is due to staffing requirements and accommodation availability.
- There is a $100/day fee in addition to boarding charges, if you extend your pet's visit past their scheduled pick up. This is because we are just like a hotel, and if fur kid(s) aren't picked up as scheduled, we must work hard to try and accommodate when we are full. We will always do our best to find a way to make space, but this fee will be added.
- All stays are subject to a 2 day minimum charge (4 day holiday min stay). Overnight stays less than two days would still be billed as a 2 day charge. This policy is in effect year round.
- We ask that all drop offs and pick-ups arrive 15 - 30 min prior to closing so we have adequate time to complete the check-in/check-out process. This provides us time to fill you in on your pet's stay with us and ensure that everything is completed correctly.
- Any pick ups/ drop offs later than the 15 min window could incur a $15 charge because the last minute drop offs cause our dedicated staff to have to set your baby up after closing. Any drop offs or pick ups that occur after closing will incur a $5 per min charge.
- All boarding guest that receive spa services, will be ready for pick up as you scheduled your one hour window pick up time.
We would love for you to follow us on Social Media & join in the fun of all our Fur Kid adventures!
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Business Hours: |
Monday - Friday 9am - 5:45pm
(Closed weekday Noon - 2pm & All Tuesdays)
Saturday 9am - 3:45pm
Sunday 6pm - 6:45pm
Holiday hours may vary. Any drop offs or pick ups that occur after closing will incur a $5 per min charge.
Required vaccinations: Dog: RABIES, DHLPP & BORDETELLA *STRONGLY RECOMMEND CANINE INFLUENZA* Cat: FVRCP, RABIES, & LEUKEMIA
3560 INDIAN SHOALS RD, DACULA, United States | 770.995.9123 Phone or text
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© 2014. INDIAN SHOALS PET RESORT. All Rights Reserved.
Resort News:
Check here for any news about the resort. New projects happening around the resort and special hours.
You can find our posted holidays/deposits here:
Fall Break:
Oct 9th - Oct 16th
Thanksgiving Break:
Nov 22nd - Dec 2nd
Christmas/New Years Break:
Dec 19th - Jan 6th
Freshen up
(click the picture for more info on our luxury spa add ons)
New Luxurious Boujee Mani/Pedi:
Includes:
*Deep cleaning Paw Fizz soak with tea tree oil
*Guava Hydrating Butter Balm with paw massage
*Grapeseed Oil Paw Revitalizing finishing spray
*Nail grinding
(add pawdicure color for just $15)
NEW ACTIVITY
This problem-solving game features sliding pieces and nooks where we can hide small treats or kibble, providing an interactive puzzle for your pup to solve, keeping them engaged and amused.
Customer Portal:
Make sure to log in to our new customer portal! This allows you to access your pet's profile, upload photos and vaccine records, make boarding reservations and spa appointments, and so much more!
If you have booked with us before, you already have an account in the new system.
You'll just need to reset your password.
Call or text us if you have any issues, and we are help
See step - by - step established customer first time log in instructions.
New resort projects:
We are beginning construction on additional park runs for the resort. More fun and games for our guest during their stays in our new spacious and anti-climb park runs.
We are closed to the public on all Tuesdays. You can find our holiday or special hours by clicking on the picture below:
Welcome to the resort where you can relax under the palm fronds and enjoy the scenery! We got new front doors and are making some changes to our lobby! Check out our beach vibes with our new doors and lobby décor!